Remote Claims Liability Determination Unit Delivery Senior Manager

This job has been removed

Location: Alabama, Alaska, Arizona, Arkansas, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, U.S. Virgin Islands, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming

Compensation: To Be Discussed

Staff Reviewed: Tue, Nov 16, 2021

This job expires in: 13 days

Job Category: Insurance

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A publicly-held property and casualty insurance provider is filling a position for a Remote Claims Liability Determination Unit Delivery Senior Manager .

Candidates will be responsible for the following:

  • Ensuring and enabling staff to maintain a connection with the customer by understanding and meeting their needs
  • Managing and resolving escalated customer communications, concerns, conflicts or issues
  • Reviewing customer satisfaction results; develops and directs business unit action plans

Required Skills:

  • Minimum of 5 years experience leading leaders
  • Minimum of 5 years claims technical experience
  • Applies advanced industry knowledge to discipline practices
  • Applies highly advanced knowledge of problem solving and preparation of complex reports for analysis
  • Applies advanced skill in motivation, organization, training, coaching and facilitation of teamwork
  • Applies highly advanced problem solving skills to continuously improve business outcomes

COMPLETE JOB DESCRIPTION

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