Remote Client Care Counselor

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Thu, Jun 10, 2021

This job expires in: 17 days

Job Category: Human Services

Remote Level: 100% Remote

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Education Level: Masters

Job Summary

A human resources consulting firm is searching for a person to fill their position for a Remote Client Care Counselor.

Core Responsibilities Include:

  • Providing telephonic clinical assessments, short term problem solving & referrals to EAP users across the country
  • Conducting Problem Gambling assessments & referrals on several state-specific Problem Gambling Help Lines
  • Tracking cases and assisting contracted affiliate counselors with inquiries regarding referrals

Qualifications for this position include:

  • A Master's Degree in Counseling Psychology, Social Work, or another clinical counseling field
  • Excellent risk assessment skills, and an ability to adapt quickly to a client's changing needs
  • Strong clinical judgment and an understanding of your responsibilities with confidentiality
  • Ability to multi-task and provide clinical behavioral health services
  • Knowledge of Salesforce and to learn a proprietary case management system
  • Empathic and excellent active listening skills and be passionate about helping others

COMPLETE JOB DESCRIPTION

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