Job Summary
A software company that offers a no-code app development platform called Vinyl has a current position open for a Remote Client Engagement Manager.
Candidates will be responsible for the following:
- Developing long-term relationships with a portfolio of clients, and connecting with key business executives and stakeholders
- Liaising between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs, along with identifying and developing new revenue opportunities with existing clients
- Ensuring all assigned accounts have an active Statement of Work, or have been onboarded to the company Program to cover any post-production issue, questions, and resolution
Qualifications for this position include:
- Bachelor's Degree in appropriate field of study or equivalent work experience
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
- 5+ years of marketing experience with agency background desirable
- Ability to coordinate Top to Top meetings with the client and internal Executive Sponsors on predetermined cadence as determined by the Executive Stakeholder
- Ability to collaborate with the internal Sales Team, and Executive Sponsor to identify and grow Consulting Service opportunities
- Ability to assist Marketing with obtaining Customer Reviews for your assigned accounts