Remote Client Services Customer Care Support Principal in Bolder

Location: Colorado

Compensation: To Be Discussed

Staff Reviewed: Fri, Sep 11, 2020

This job expires in 22 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

An analytics company is seeking a Remote Client Services Customer Care Support Principal in Bolder.

Must be able to:

  • Ensure customers are made aware of any data changes
  • Create and deliver bespoke data extracts and creating scheduled jobs
  • Provide expert assistance to the Industry Solutions and Sales teams on datasets to support customer orders

Required Skills:

  • Sales or customer service ability, in particular handling of customers and relationship building
  • Must have a good knowledge of IHS Markit databases and data fields
  • 2 years minimum experience in the maritime industry
  • Proficient using Microsoft Office Suite applications