Remote Client Services Support Specialist I

Job is Expired
Location: Nationwide
Compensation: Salary
Staff Reviewed: Fri, Jan 13, 2023

Job Summary

A real estate technology company is seeking a Remote Client Services Support Specialist I.

Candidates will be responsible for the following:

  • Communicating directly with Functional/Reconciliation/Chain teams on high priority deals/tasks
  • Ensuring client reports are in good form and are provided to clients a minimum of 24 hours prior to the scheduled call
  • Raising up any high priority/escalation items to management to ensure the items are completed timely to meet client deadlines

Position Requirements Include:

  • Two or more years experience or expert level knowledge in reviewing, assessing, and curing mortgage collateral documents
  • Bachelor's degree is preferred or equivalent combination of education and experience
  • Responsible for researching and solving loan or task level escalated issues and problems
  • Attention to detail in the review and data entry of information from documents
  • Proficient in Microsoft Office including basic functionality of Excel, Word, and Outlook
  • Fast and accurate data entry

COMPLETE JOB DESCRIPTION

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