Job Summary
A real estate technology company is seeking a Remote Client Services Support Specialist I.
Candidates will be responsible for the following:
- Communicating directly with Functional/Reconciliation/Chain teams on high priority deals/tasks
- Ensuring client reports are in good form and are provided to clients a minimum of 24 hours prior to the scheduled call
- Raising up any high priority/escalation items to management to ensure the items are completed timely to meet client deadlines
Position Requirements Include:
- Two or more years experience or expert level knowledge in reviewing, assessing, and curing mortgage collateral documents
- Bachelor's degree is preferred or equivalent combination of education and experience
- Responsible for researching and solving loan or task level escalated issues and problems
- Attention to detail in the review and data entry of information from documents
- Proficient in Microsoft Office including basic functionality of Excel, Word, and Outlook
- Fast and accurate data entry