Job Summary

A marketing company is searching for a person to fill their position for a Remote Client Support Specialist.

Core Responsibilities of this position include:

• Proactively reaching out to clients who are not seeing a return on their investment
• Meeting with clients by phone or via Zoom when needed
• Coaching clients on the adoption of key features to help them meet their goals

Required Skills:

• Have exceptional phone skills
• Have proven success when dealing with client escalations
• Have strong objection handling experience
• Have the ability to multi-task and work on several projects/client needs at the same time
• Have excellent computer skills; Excel, Google sheets, etc
• Have experience working remotely