Remote Client Support Specialist

Location: Arizona, Idaho, Nevada, Oklahoma, Texas, Utah

Compensation: Salary

Staff Reviewed: Mon, Dec 21, 2020

This job expires in: 2 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A marketing company is searching for a person to fill their position for a Remote Client Support Specialist.

Core Responsibilities of this position include:

  • Proactively reaching out to clients who are not seeing a return on their investment
  • Meeting with clients by phone or via Zoom when needed
  • Coaching clients on the adoption of key features to help them meet their goals

Required Skills:

  • Have exceptional phone skills
  • Have proven success when dealing with client escalations
  • Have strong objection handling experience
  • Have the ability to multi-task and work on several projects/client needs at the same time
  • Have excellent computer skills; Excel, Google sheets, etc
  • Have experience working remotely

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