Remote Client Support Specialist in Scottsdale

Job is Expired
Location: Arizona
Compensation: To Be Discussed
Staff Reviewed: Thu, Nov 18, 2021

Job Summary

A marketing company that offers solutions for offline retailers. is in need of a Remote Client Support Specialist in Scottsdale.

Must be able to:

  • Respond and efficiently resolve Customer Support inquiries via multiple communication channels (inbound phone, email, and chat)
  • Troubleshoot router complexities
  • Share UI/product feedback on enhancements to make for a better user experience

Applicants must meet the following qualifications:

  • 1-2+ years experience in a customer support/customer service role, preferably in SaaS
  • Ability to consistently meet and exceed key performance indicators
  • Familiarity with conventional software, like Salesforce and Microsoft Office and G-Suite
  • General technical aptitude in learning multiple web-based applications for day to day use

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