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Remote Client Technical Representative II

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Thu, Dec 01, 2022
Job Category: Customer Service
Weekly Hours: Full Time
Employment Status: Permanent
Employer Type: Employer
Career Level: Experienced
Education Level: Bachelors

Job Summary

An information company needs applicants for an opening for a Remote Client Technical Representative II.

Core Responsibilities of this position include:

  • Troubleshooting product and technical issues
  • Maintaining proficient knowledge of all product and service changes
  • Educating and empowering customers to maximize utilization of products, tools, and services

Qualifications Include:

  • Strong prioritization and planning skills
  • Organization skills necessary to prioritize and differentiate important tasks from urgent ones
  • Bachelor's degree
  • Experience with Client Relationship Management tool (CRM)
  • Minimum of 2 years' experience in healthcare IT industry
  • Ability to remain calm and even keeled with frustrated customer

COMPLETE JOB DESCRIPTION

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