Remote Clinical Customer Support Specialist

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Mon, Feb 11, 2019

This job expires in 20 days

Job Category: Customer Service, Healthcare

Telecommute Level: Majority

Travel Requirements: Possible Travel

Employer Type: Employer

Career Level: Experienced

Job Summary

A software solutions provider needs applicants for an opening for a Remote Clinical Customer Support Specialist.

Individual must be able to fulfill the following responsibilities:

  • Answer clinical related questions concerning company software
  • Diagnose and resolve basic and complex customer clinical questions
  • Document new issues, FAQs, and resolutions for a robust knowledge base

Skills and Requirements Include:

  • Tech savvy working with computers, internet browsers, and software applications
  • Excellent interpersonal, communication, and customer service skills
  • Home health or hospice clinical experience
  • Bachelors Degree or equivalent work experience