Remote Clinical Service Desk Technician I in Plantation

Job ID: Available for Members

Location: Florida

Compensation: Salary

Staff Reviewed: Fri, Apr 26, 2019

This job expires in 3 days

Job Category: Customer Service, Information Technology

Telecommute Level: Majority

Travel Requirements: Possible Travel

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Additional Information: Benefits Available

Job Summary

A healthcare services provider is in need of a Remote Clinical Service Desk Technician I in Plantation.

Must be able to:

  • Handle all inbound calls, email and chat
  • Respond to all support tickets within defined response times
  • Document all actions in tickets

Position Requirements Include:

  • High School Diploma Required or GED equivalent
  • 2+ years experience in the field or related area with demonstrated leadership skills
  • Proficient with Microsoft windows and Internet applications
  • Understanding basic computer functions, software and related interactions
  • Ability to connect to a high speed ISP using a provided network patch cable