Remote Cloud Customer Success Manager in Atlanta

Location: Georgia

Compensation: To Be Discussed

Staff Reviewed: Sun, Jan 10, 2021

This job expires in: 17 days

Job Category: Account Management

Remote Level: Partially Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A cloud infrastructure and visualization solutions provider is in need of a Remote Cloud Customer Success Manager in Atlanta.

Core Responsibilities of this position include:

  • Gathering case studies and identifying customer references
  • Managing assigned customers and serve as the first line of contact, post-sales and prior to production
  • Proactively Identifying risks to the customer achieving their stated business goals

Qualifications Include:

  • Ability to travel up to 30% as needed
  • Proven record of driving issues to resolution with great customer satisfaction
  • Ability to manage multiple customer accounts, projects and deadlines simultaneously
  • Strong interpersonal relationship building skills
  • Willing to be a hands-on contributor and a proactive team player
  • Excellent communication skills, including with internal and external stakeholders and all levels of management

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