Job Summary

A cloud infrastructure and visualization solutions provider is in need of a Remote Cloud Customer Success Manager in Atlanta.

Core Responsibilities of this position include:

• Gathering case studies and identifying customer references
• Managing assigned customers and serve as the first line of contact, post-sales and prior to production
• Proactively Identifying risks to the customer achieving their stated business goals

Qualifications Include:

• Ability to travel up to 30% as needed
• Proven record of driving issues to resolution with great customer satisfaction
• Ability to manage multiple customer accounts, projects and deadlines simultaneously
• Strong interpersonal relationship building skills
• Willing to be a hands-on contributor and a proactive team player
• Excellent communication skills, including with internal and external stakeholders and all levels of management