Remote Cloud Escalation Engineer in Austin

Location: Texas

Compensation: To Be Discussed

Staff Reviewed: Wed, Jul 07, 2021

This job expires in: 8 days

Job Category: Information Technology

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

A healthcare IT services company needs applicants for an opening for a Remote Cloud Escalation Engineer in Austin.

Must be able to:

  • Serve as technical expert who guide customers to achieve business results
  • Streamline processes and positively impact customer experience by working cross-functionally across the organization (i.e. engineering, solution & enterprise architects, & product developers)
  • Provide technical troubleshooting expertise & guide other engineers and customers and to maximize success in their cloud journey

Applicants must meet the following qualifications:

  • Ability to continuously learn and improve in a fast-paced, complex startup environment, collaborate & communicate with a dispersed team and cross-functionally across the organization, with a focus on providing exceptional Next-Gen Managed Services
  • Experience in Containerization, Cloudformation, Terraform, Python, Git, CI/CD, Salt, Puppet, Ansible, Chef
  • Experience in the Healthcare Industry
  • Minimal 3-5 years public cloud experience
  • Strong Linux/Windows experience
  • Capability for Source/version Control and Configuration Management

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