Job Summary
A software developer is filling a position for a Remote Cloud Escalation Operations Engineer.
Core Responsibilities Include:
- Proactively troubleshooting private cloud deployments
- Reproducing customer issues in the internal lab
- Providing engineering support for product issues escalated by the L1 support team
Qualifications for this position include:
- Expert Linux system administration and troubleshooting skills
- Expert understanding of networking concepts and protocols
- Expert understanding of OpenStack components
- Ability to read and understand Python, Ruby code; good Shell scripting skills
- Good knowledge of virtualization solutions (libvirt, KVM, VMWare)
- Good knowledge of network and distributed storage solutions (iSCSl, Ceph)