Job Summary
A telecommunications company is seeking a Remote Cloud Voice Communications Account Manager.
Must be able to:
- Create a key account strategy for each account to coordinate internal efforts
- Develop rapport with key contacts in assigned customer account base
- Advocate customer needs and concerns and escalate when needed
Position Requirements Include:
- Bachelor’s degree in related field highly preferred
- 10+ years of sales experience/ account management, with focus on upselling and cross-selling services
- Strong experience preferred in the telecommunications industry with knowledge of Communications Platform as a Service
- Proficient in Microsoft Word, Excel, PowerPoint, Outlook Proficient in customer relationship management (CRM) software
- Salesforce preferred
