Job Summary

A business services company has a current position open for a Remote Collections Customer Service Representative.

Core Responsibilities Include:

• Handling various incoming and outgoing collections-focused phone calls
• Resolving customer questions, complaints and collections inquiries
• Utilizing computer system to verify and document customer requests

Qualifications Include:

• High School Diploma or GED
• Familiarity with Microsoft Windows, Word, and Excel applications
• Stellar customer service skills
• Understanding of collections regulations
• Knowledge of phone dialer functions and call campaigns
• Ability to use phone and computer systems