Remote Communications Software Customer Success Engineer

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Sun, Apr 18, 2021

Job Summary

A communications software company has an open position for a Remote Communications Software Customer Success Engineer.

Must be able to:

  • Contribute to growing support channels like online community forums and help center documentation
  • Interfacing directly with consumers via messaging, Zoom, and email
  • Help customers implement and troubleshoot our various integrations

Skills and Requirements Include:

  • 3+ years experience in technical customer support, support engineering
  • Analytical mindset - have the ability to use data to make decisions and make an 80/20 impact
  • Experience with CRM and comparable SaaS products with API integrations
  • Bachelor's degree

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