Remote Communications Technology Service Manager

Location: Connecticut, New Jersey, New York, Pennsylvania

Compensation: To Be Discussed

Staff Reviewed: Tue, Nov 10, 2020

This job expires in 6 days

Job Category: Marketing

Remote Level: Partially Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A technology company is searching for a person to fill their position for a Remote Communications Technology Service Manager.

Core Responsibilities of this position include:

  • Ensuring the company culture is supported by customer-focused service processes
  • Managing and maintaining the customer relationship
  • Establishing and adhering to service management policies and processes

Skills and Requirements Include:

  • Ability to travel, at times on short notice, Travel 10%
  • Strong experience working with multiple project management teams
  • Minimum of 7 years' experience in post-sales customer service management
  • BS in Business, Computer Science or related degree, or equivalent
  • Intermediate Microsoft Office and PC based applications
  • Strong presentation skills