Job Summary
A ride-sharing service has a current position open for a Remote Community Support Associate.
Individual must be able to fulfill the following responsibilities:
- Help maintain our internal and external FAQs and knowledge base
- Answer all emails to support and all calls to the customer support queue
- Troubleshoot questions about our app (iPhone and Android) and website
Must meet the following requirements for consideration:
- While this role can be remote (within the state of CA, CO or WI) and willing to travel to Los Angeles for training
- Outgoing and friendly and have excellent people skills
- Proficient in Excel, Word, and Google Docs
