Job Summary
A diversified technology company is seeking a Remote Complaint Investigator.
Candidates will be responsible for the following:
- Initiating complaint in process and applicable tool
- Evaluating customer feedback
- Confirming complaint condition
Qualifications for this position include:
- 5+ years of related experience in a medical devices or clinical experience
- Bachelor’s degree or equivalence work experience
- Working knowledge of appropriate global medical device regulations
- Product knowledge of CT or Nuclear Medicine
- Ability to analyze large data populations using MS Excel or Minitab