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Remote Contact Center Quality Assurance Specialist

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Wed, Nov 10, 2021
Job Category: Quality Assurance
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced
Education Level: Some College, Bachelors

Job Summary

A healthcare provider needs applicants for an opening for a Remote Contact Center Quality Assurance Specialist.

Individual must be able to fulfill the following responsibilities:

  • Maintain employee audit logs
  • Develop and modify quality assurance monitoring forms and documents
  • Perform quality reviews of randomly selected telephone calls

Qualifications Include:

  • Minimum of 4 years-Relevant experience
  • High School Diploma or Equivalent (GED)
  • Advanced Computer Skills

COMPLETE JOB DESCRIPTION

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