Job Summary
A not-for-profit healthcare system has an open position for a Remote Contact Center Specialist in Springfield.
Must be able to:
- Conduct inbound and outbound calls in a consumer focused, appropriate and timely manner
- Assist patients in locating providers who meets his/her needs
- Provide general information or direction and other duties as assigned
Applicants must meet the following qualifications:
- High school diploma or Equivalent
- 1 year customer service experience
- Proficient in Microsoft Office Programs
- Outstanding written verbal communication skills