Remote Core Support Community Associate in Redwood City

Job ID: Available for Members

Location: California

Compensation: Salary

Posted: Wednesday, October 10, 2018

Job Category: Customer Service

Telecommute Level: Majority

Travel Requirements: Onsite Required, Some Travel

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Education Level: Bachelors

Additional Information: Benefits Available

Job Summary

A fashion marketplace needs applicants for an opening for a Remote Core Support Community Associate in Redwood City.

Candidates will be responsible for the following:

  • Responding to users in a timely, friendly, and professional manner
  • Researching, troubleshooting, and recommending solutions for open orders and account issues
  • Gathering feedback and suggestions from the community

Must meet the following requirements for consideration:

  • Work in our Redwood City Office for the first three months of training
  • Bachelor's degree or equivalent experience
  • Exceptional written communication skills with keen attention to detail
  • Strong computer and typing skills
  • Willing to work one-weekend shift per month and holidays