Remote Corporate Mortgage Operations Branch Support Specialist in Denver

Location: Colorado

Compensation: To Be Discussed

Staff Reviewed: Wed, Feb 17, 2021

This job expires in: 11 days

Job Category: Business Operations

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

A mortgage lender and financer is in need of a Remote Corporate Mortgage Operations Branch Support Specialist in Denver.

Individual must be able to fulfill the following responsibilities:

  • Assisting in resolution of branch issues to include loan level problems and general questions
  • Responding to emails sent to “Branch Support” email address, answering in a timely manner and ensuring individuals get the help they requested
  • Directing emails to appropriate departments for resolving questions

Qualifications for this position include:

  • High School diploma or equivalency degree
  • 3+ years of mortgage industry experience
  • Demonstrated experience reading and studying investor seller guides/Fannie and Freddie seller guides, including keeping up with bulletins
  • Solid knowledge and understanding of customer service and interpersonal best practices
  • Extensive knowledge and understanding of Fannie Mae DO/DU, Freddie Mac LP, and GUS
  • Demonstrate Encompass Experience

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