Job Summary

An education company has a current position open for a Remote Customer Care Representative in Chantilly.

Core Responsibilities of this position include:

• Communicating with customers with all aspects of purchasing, owning, and returning our products
• Managing relationships with customers; generating additional sales by up-selling and cross-selling
• Resolving complaints, general questions, processing orders, and various administrative projects needed in the operation of the call center

Applicants must meet the following qualifications:

• Outstanding customer service skills
• Associates degree or higher
• Strong computer and technology skills
• Excellent verbal and written communication skills
• Ability to sit at computer and work on the phone for extended periods of time