Remote Customer Care Representative in Chantilly

Location: Virginia

Compensation: To Be Discussed

Staff Reviewed: Tue, Feb 16, 2021

This job expires in: 11 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Part Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Education Level: Some College

Job Summary

An education company has a current position open for a Remote Customer Care Representative in Chantilly.

Core Responsibilities of this position include:

  • Communicating with customers with all aspects of purchasing, owning, and returning our products
  • Managing relationships with customers; generating additional sales by up-selling and cross-selling
  • Resolving complaints, general questions, processing orders, and various administrative projects needed in the operation of the call center

Applicants must meet the following qualifications:

  • Outstanding customer service skills
  • Associates degree or higher
  • Strong computer and technology skills
  • Excellent verbal and written communication skills
  • Ability to sit at computer and work on the phone for extended periods of time

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