Job Summary

A specialty fashion retailer has a current position open for a Remote Customer Care Specialist in Palm Beach Gardens.

Must be able to:

• Process orders from customers via telephone calls or live chat and enter data into order entry system
• Provide customers with critical product information that ensures customer satisfaction
• Track customer packages

Qualifications for this position include:

• Excellent telephone and written communication skills
• The ability to work a set schedule, with required overtime as business needs
• The ability to work in a fast pace environment and demonstrate a high sense of urgency
• Conflict management skills and maintain a professional composure