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Remote Customer Centric Production Support Engineer

Job is Expired
Location: California, Georgia, Indiana, North Carolina, Ohio, Texas, Washington
Compensation: Salary
Staff Reviewed: Thu, May 20, 2021
Job Category: Information Technology
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced
Education Level: Bachelors

Job Summary

A software development company has a current position open for a Remote Customer Centric Production Support Engineer.

Candidates will be responsible for the following:

  • Figuring out ways to "find the bug" utilizing top-notch troubleshooting techniques
  • Identifying root causes, proposing test cases and fixes, and developing new debugging tools
  • Providing timely information to customer facing teams to improve overall customer satisfaction

Position Requirements Include:

  • BS or MS in Computer Science preferred
  • Bachelor's Degree
  • Developer-level technical chops along with a strong desire to interact with customers and support engineers
  • Demonstrable curiosity, passion, integrity and outstanding attention to detail in professional and personal pursuits
  • Unparalleled troubleshooting and problem-solving skills
  • Eligibility for federal clearance to provide service to our government cloud

COMPLETE JOB DESCRIPTION

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