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Remote Customer Experience Associate

Job is Expired
Location: Nationwide
Compensation: Salary
Staff Reviewed: Thu, Jul 05, 2018
Job Category: Customer Service
Employment Status: Permanent
Employer Type: Employer
Career Level: Experienced

Job Summary

An educational company is filling a position for a Remote Customer Experience Associate.

Candidates will be responsible for the following:

  • Serving as a representative of and subject matter expert for site and our business
  • Engaging directly with customers to provide prompt, personalized, and complete resolutions
  • Providing detailed documentation around all customer issues

Applicants must meet the following qualifications:

  • Availability to travel up to one week per quarter for work-related activities and events
  • Legal authorization to work in the U.S. without sponsorship
  • Bachelor’s degree or equivalent experience
  • Minimum of 2 years in a customer experience or customer engagement role
  • Excellent communication skills
  • Must exhibit empathy and compassion for customers

COMPLETE JOB DESCRIPTION

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