Remote Customer Experience Associate in Austin

Job ID: Available for Members

Location: Texas

Compensation: Salary

Staff Reviewed: Tue, Jun 18, 2019

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Additional Information: Benefits Available

Job Summary

An online marketplace is filling a position for a Remote Customer Experience Associate in Austin.

Core Responsibilities of this position include:

  • Helping build our customer support and success processes from the ground up
  • Providing friendly and efficient service to hosts and guests
  • Identifying and executing on opportunities to surprise and delight our hosts and guests

Position Requirements Include:

  • A passion for problem solving, interacting with customers, and teaching best practices
  • Exceptional oral and written communication skills
  • Strong interpersonal skills
  • Comfort in prioritizing across potentially competing opportunities / demands
  • Technical aptitude and the ability to pick up new technology quickly
  • Bachelor's degree from an accredited University