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Remote Customer Experience Director

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Wed, Mar 31, 2021
Job Category: Customer Service
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced

Job Summary

A software technology company has an open position for a Remote Customer Experience Director.

Must be able to:

  • Own the Customer Experience division
  • Establish a trusted/strategic advisor relationship with each assigned client
  • Identify up-selling and/or marketing opportunities

Skills and Requirements Include:

  • 5+ years leading customer experience teams
  • Experience architecting flows that enhance overall customer experience
  • Demonstrated past performance in building and leading teams
  • Ability to build reports + interpret and present relevant data
  • Experience in digital marketing and customer success
  • Proven track record of delivering measurable results

COMPLETE JOB DESCRIPTION

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