Remote Customer Experience Lead

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Wed, Oct 07, 2020

This job expires in 8 days

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

An internet and e-commerce company is seeking a Remote Customer Experience Lead.

Candidates will be responsible for the following:

  • Building and maintaining relationships with every client
  • Assisting customers with order inquiries
  • Identifying and resolving issues affecting client experience

Skills and Requirements Include:

  • 4+ years experience as a customer service lead
  • You live and breathe customer service
  • Strong verbal and writing skills
  • You are sociable and easy to speak with
  • Ability to multitask in a fast paced environment while remaining calm and positive
  • You thrive in fast paced environment