Job Summary
A community development technology company has an open position for a Remote Customer Experience Representative.
Core Responsibilities Include:
- Developing sound critical and decision-making skills necessary to thrive in a fast-paced environment
- Building customer rapport
- Addressing customer inquiries and complaints
Position Requirements Include:
- High school diploma or equivalent certification
- Previous experience in a high-volume, fast-paced environment
- A knowledge of contact center policies and software, including CRM, phone systems, etc.
- A strong work ethic and reliability with professionalism and poise
- Superior interpersonal, verbal, and written communication skills
- Designated workspace at home, with a reliable high-speed internet connection
