Job Summary

A customer satisfaction survey company is filling a position for a Remote Customer Experience Representative.

Individual must be able to fulfill the following responsibilities:

• Have conversations with homeowners to assess their satisfaction level in working with their builder, remodeler or contractor
• Have a friendly, professional disposition and enjoy interacting with people on the phone
• Follow a phone script and be responsible for accurately recording responses to the survey questions

Skills and Requirements Include:

• Must have access to a desktop or laptop computer (a tablet will not work for this role)
• Must have access to reliable internet
• Friendly, professional disposition
• Listening skills
• Knowledge of customer service principles and practices
• Great understanding of English grammar