Remote Customer Experience Vice President

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Sun, May 17, 2020

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

Asoftware development company is in need of a Remote Customer Experience Vice President.

Individual must be able to fulfill the following responsibilities:

  • Build and execute strategy that promotes ever-increasing customer happiness
  • Ensure we understand and can guide our customers through their unique journeys
  • Drive constant improvement in people, process, and the service overall

Qualifications for this position include:

  • Full understanding of business operations, competitive strategy, and financial metrics
  • Extensive knowledge of information security industry & market dynamics
  • An understanding security considerations of cloud applications and infrastructure
  • Deep understanding of security operations, incident response, and/or threat intelligence
  • 15+ years of professional experience in information security
  • Bachelor's degree