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Remote Customer Insights and Analysis Manager in Atlanta

Job is Expired
Location: Georgia
Compensation: To Be Discussed
Staff Reviewed: Tue, May 17, 2022
Job Category: Marketing
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced
Education Level: Some College, Bachelors

Job Summary

A telecommunications and software company has a current position open for a Remote Customer Insights and Analysis Manager in Atlanta.

Must be able to:

  • Provide actionable insights to our customers, prospects, agents/partners, service delivery and support teams
  • Understand the telemetry available across the company's solution set
  • Understand customer and business needs around stability and reliability of the services to create use cases and hypotheses

Required Skills:

  • Understanding of the creation and manipulation of statistical models and machine learning
  • Mastery of SQL and Excel
  • Experience as a product owner in an Agile development environment (e.g., Scrum, Kanban, Dev/Ops)
  • Equally comfortable and effective working with highly technical teams as well as less technical teams
  • Bachelor’s Degree, or equivalent work experience
  • 8 years professional level experience with 3-4 years supervisory experience for roles with supervision

COMPLETE JOB DESCRIPTION

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