Remote Customer Service Associate

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Wed, Jan 31, 2018

Job Category: Customer Service, Marketing, Non-profit

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Additional Information: Benefits Available

Job Summary

A nonprofit organization has an open position for a Remote Customer Service Associate.

Candidates will be responsible for the following:

  • Transcribing voicemails and return phone calls
  • Conducting day-to-day user support
  • Proactively providing donor support and outreach

Skills and Requirements Include:

  • Organized and efficient over the phone and via email
  • Experienced in customer service
  • Goal oriented: We have goals as a team that we work hard to consistently meet and exceed
  • Highly detailed: You proofread, reread, and triple check your work