Remote Customer Service Call Center Team Leader in Centennial

Location: Colorado

Compensation: Salary

Staff Reviewed: Wed, Feb 10, 2021

This job expires in: 12 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Job Summary

A business process outsourcing company needs applicants for an opening for a Remote Customer Service Call Center Team Leader in Centennial.

Candidates will be responsible for the following:

  • Hiring, training, and preparing call center representatives
  • Ensuring agents understand and comply with all call center objectives
  • Answering agent questions regarding best practices or difficult calls

Position Requirements Include:

  • High School Diploma or equivalent
  • Call center, customer service, or supervisory experience may be required
  • Proficiency with technology
  • Ability to coach, train, and motivate employees and evaluate them
  • Ability to remain calm and courteous under pressure

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