Job Summary

A customer service outsourcing firm is seeking a Remote Customer Service Representative.

Must be able to:

• Interact with customers via all channels
• Meet our clients average handle time targets and quality standards
• Apply high-quality customer service guidelines while servicing customers

Applicants must meet the following qualifications:

• 6+ months experience sales with consumer products brands
• 6+ months with tier one troubleshooting
• 2+ years related customer service experience
• Able to work at a desk/computer for 95% of each scheduled shift
• Able to work weekend and holiday hours
• High school diploma or equivalent