Remote Customer Service Representative

Job ID: Available for Members

Location: Alabama, Arkansas, Florida, Georgia, Kansas, Kentucky, Minnesota, Mississippi, Nevada, New Mexico, North Carolina, North Dakota, Ohio, Pennsylvania, South Dakota, Tennessee, Texas, Utah

Compensation: To Be Discussed

Staff Reviewed: Thu, Oct 03, 2019

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Job Summary

A healthcare company has an open position for a Remote Customer Service Representative.

Core Responsibilities of this position include:

  • Receiving incoming calls from members, pharmacies, and doctor's offices
  • Investigating and resolving member inquiries
  • Extracting and researching data from various software platforms

Required Skills:

  • High School Diploma or GED is required
  • 1 year of customer service experience
  • Strong PC skills with the ability to navigate multiple software systems
  • Strong communication skills
  • Maintain a suitable home office