Job Summary

A healthcare revenue cycle management company is filling a position for a Remote Customer Service Representative .

Candidates will be responsible for the following:

• Responding promptly to inbound calls from client hospitals regarding billing questions
• Answering patient inquiries by clarifying desired information
• Gathering and entering patient information into hospital host system

Skills and Requirements Include:

• High School diploma or equivalent
• Medical or insurance background or experience
• Shows commitment to being a nice person and satisfying customer’s needs.
• Moderate computer skills (internet, email, MS Office 365)
• Understanding what it’s like to be connected to a headset and have cadence of their day dictated by callers.