Remote Customer Service Representative

Job is Expired

Location: Puerto Rico

Compensation: To Be Discussed

Staff Reviewed: Fri, Oct 08, 2021

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A personal development and training company is searching for a person to fill their position for a Remote Customer Service Representative.

Individual must be able to fulfill the following responsibilities:

  • Process client care tasks and update records using the company’s CRM (Infusionsoft)
  • Monitor, process requests/questions, and interact as necessary in social media
  • Update Coaching Logs to reflect client activity status

Qualifications Include:

  • 3+ years of client success experience
  • You must have a strong technical aptitude (computer systems savvy) and be extremely focused on details and following processes
  • You must thrive in a fast-paced, deadline-driven environment
  • Proficient in Microsoft Word and Excel, Mac and PC platform, Outlook, and Google Drive
  • Fluent in English – written and verbal

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