Job Summary
An automotive company has a current position open for a Remote Customer Service Representative in Akron.
Must be able to:
- Handle incoming calls, efficiently resolving a variety of customer service inquiries
- Utilize problem-solving skills to efficiently answer customer requests
- Maintain, at a minimum, target levels of productivity and performance
Must meet the following requirements for consideration:
- Ability to complete I-9 work authorization paperwork in person
- Minimum 2 years of customer service experience
- Experience in a performance-based or metric-driven environment
- Work-related experience working on a personal computer (PC)
- Permanent residence with a defined, quiet working space that meets all company technical requirements
- Ability to participate and complete mandatory training for 6 weeks, M-F, 9-5:30pm CST
