Job Summary

A staffing and recruiting firm is filling a position for a Remote Customer Service Representative in Jacksonville.

Core Responsibilities Include:

• Receiving inbound and making outbound calls
• Working with claimants who have filed partial unemployment claims within a state
• Completing any missing information or adding to customer profiles

Must meet the following requirements for consideration:

• Be able to work at least 30-40 hours a week and at least one day over the weekend
• Have an updated Windows or MAC computer
• Have a headset that can plug into the computer (headphones with a microphone work as well)
• Have high speed and stable internet line
• Be comfortable on the phone speaking to people
• Be comfortable with various types of technology and have problem solving skills