Remote Customer Service Representative in Jacksonville

Location: Florida

Compensation: Hourly

Staff Reviewed: Mon, Aug 31, 2020

This job expires in 7 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Entry Level

Job Summary

A business services company needs applicants for an opening for a Remote Customer Service Representative in Jacksonville.

Individual must be able to fulfill the following responsibilities:

  • Answering incoming/outgoing telephone calls for clients
  • Recording call notes, questions, and suggestions
  • Providing accurate information about client products and services

Skills and Requirements Include:

  • Excellent customer service experience
  • Ability to define problems collects data, establish facts, and draw valid conclusions
  • Ability to maintain a high level of confidentiality in dealing with customer information
  • Ability to work with difficult or abusive customers, on occasion
  • Good knowledge of business English, spelling, and punctuation
  • Own computer, desktop or laptop, with audio and video functions