Job Summary

An omnichannel customer experience management and business process outsourcing company has a current position open for a Remote Customer Service Representative in Memphis.

Must be able to:

• Handle and carefully respond to all customer inquiries by building excellent rapport & confidence
• Provide excellent customer service through active listening on every interaction
• Troubleshoot and resolve customer issues through the use of desktop applications

Required Skills:

• 6 -12 month customer service experience
• Consistent work history
• Proven oral & written communication skills
• Some Technical background
• A sense of empathy
• Bachelors degree