Job Summary

A customer engagement services company has an open position for a Remote Customer Service Representative in Norfolk.

Core Responsibilities Include:

• Building a strong relationship with your customer
• Answering back to back calls and resolving issues
• Resolving the problem quickly and ensure situation does not escalate

Must meet the following requirements for consideration:

• Can empathize and be friendly with people you've never met
• Able to use logic and solve problems
• Can multi-task while on the phone
• Able to speak clearly with empathy in both positive and negative situations