Job Summary

A disaster relief and emergency services organization is searching for a person to fill their position for a Remote Customer Service Specialist I in Johnstown.

Must be able to:

• Receive routine orders for a variety of blood and pharmaceutical products and transfusion-related supplies
• Follow appropriate procedures ensuring accurate order entry and order fulfillment
• Make follow-up calls if product needs cannot be met as expected

Qualifications Include:

• High School or equivalent required
• Minimum one years related experience or equivalent combination of education and related experience required
• 1+ year of customer service experience preferred
• 1+ year of product tracking experience preferred
• Ability to locate products in multiple systems and provide accurate status updates