Remote Customer Service Team Coordinator

Job is Expired

Location: New York

Compensation: Salary

Staff Reviewed: Mon, Sep 20, 2021

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A customizable snack box gifting service needs applicants for an opening for a Remote Customer Service Team Coordinator .

Candidates will be responsible for the following:

  • Supporting a growing team of customer service representatives to ensure they are providing the best service to our customers
  • Helping team close deals with inbound leads coming through support channels
  • Utilizing analytics and customer feedback to improve team efficiency and overall customer satisfaction

Position Requirements Include:

  • Patient, empathetic and enthusiastic about interacting with all types of customers
  • Great listener and keen to understanding customer situations before responding
  • Strong customer focus and passion for engaging with customers to help them succeed
  • Ability to thrive in a dynamic & fast paced environment
  • Strong communicator with great writing skills and attention to detail

COMPLETE JOB DESCRIPTION

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