Job Summary
A marketing, media and technology company is seeking a Remote Customer Success Agent.
Candidates will be responsible for the following:
- Ensuring that each of our customers and prospects has a world-class experience
- Using Zendesk products and services to facilitating your interactions with customers
- Driving sales and reducing attrition
Required Skills:
- Experience with a variety of customer service platforms
- Strong written communication skills
- Able to resolve difficult customer challenges
- Positive, customer-first mentality
- Minimum 3 years of customer service or sales experience
- High School diploma or equivalent
