Remote Customer Success and Support Senior Program Manager

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Fri, Nov 13, 2020

This job expires in 10 days

Job Category: Program Management

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

A technology company has an open position for a Remote Customer Success and Support Senior Program Manager.

Core Responsibilities of this position include:

  • Developing training materials and implement best practices company-wide
  • Ensuring project management processes are tightly aligned with key company objectives
  • Evaluating, prioritizing and creating ROI for new and/or upgraded tools needed

Must meet the following requirements for consideration:

  • 7-10 Years experience in Program Management
  • Demonstrated successful execution of high visibility, cross-company initiatives
  • Knowledge of ROI development
  • Experience leading process improvement initiatives
  • Exceptional communication skills