Job Summary

A digital consultancy is seeking a Remote Customer Success Associate.

Core Responsibilities Include:

• Building shared Success Plans and providing valuable insights
• Quantifying and describing the business value created by the customer's use of our products

Qualifications for this position include:

• 3+ years account management experience in customer-facing role
• Demonstrable knowledge of social media platforms in a business context
• Passion and aptitude for technology and business transformation
• Keen analytical skills and ability to gauge and anticipate trends using data